PRIVACY POLICY

Wagon1 Inc. (“Wagon1,” “we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy rights.

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This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with:

• Québec’s Act respecting the protection of personal information in the private sector (Law 25)

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)

• Applicable international data protection principles.

Our services are intended primarily for businesses and professionals.

We may collect personal information including:

• Name, email address, phone number, company name

• Billing and payment information (when applicable)

• Information submitted through forms, consultations, or contracts

• Website usage data (IP address, browser type, device data, analytics)

• Communications and correspondence with us.

We collect only the information necessary to provide our services and operate our business.

We use personal information to:

• Provide consulting, marketing, video production, and related services

• Conduct strategy sessions (e.g., Fit Check consultations)

• Process payments and manage agreements

• Improve website performance and user experience

• Send relevant updates, marketing content, or service communications (you may unsubscribe at any time)

• Comply with legal obligations.

We do not sell or rent personal information.

By providing personal information to Wagon1, you consent to its collection and use as described in this policy.

You may withdraw consent at any time, subject to legal or contractual limitations.

Our website may use cookies and similar technologies to:

• Analyze traffic and user behavior

• Improve website functionality

• Support marketing performance tracking.

You may adjust cookie settings through your browser. Some website features may not function properly if cookies are disabled.

We may share personal information with trusted third-party service providers, including:

• Hosting and cloud storage providers

• CRM and automation platforms

• Payment processors

• Analytics and advertising platforms.

These providers are required to maintain appropriate confidentiality and security safeguards.

We may also disclose information if required by law.

Wagon1 operates internationally. Personal information may be stored or processed outside Québec or Canada.

When transferring information across borders, we implement reasonable safeguards consistent with Law 25 and PIPEDA requirements.

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no system can guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

Subject to applicable laws, you have the right to:

• Request access to your personal information

• Request corrections

• Withdraw consent

• Request deletion, where applicable

• File a complaint with the Commission d’accès à l’information du Québec.

To exercise these rights, contact us using the information below.

Wagon1’s services are intended for businesses and individuals over the age of 18.

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We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child has been collected without verified parental consent, we will delete such information promptly.

If you believe we may have collected information from a minor, please contact us.

Wagon1 Inc.
Privacy Officer

Alex Perno (CEO)
Email: alex@wagon1.io

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.